Q: It has been 48 hours since I provided my information to JRoommate and I never received my welcome email

     A: Please check your spam and junk folders

Q: I registered for JRoommate but my welcome email was from Please Don’t Snore

     A: That is correct! JRoommate has partnered with Please Don’t Snore as their underlying software platform

Q: Why can’t I see other profiles?

     A: JRoommate is a new site and we encourage you to check your directory and private message inbox regularly as new users will be joining